If you are located anywhere in the EU, the displayed price already includes VAT and no other charges apply to your order, as we ship all our bikes from Milan, Italy.

If you are located outside the EU, import fees and/or VAT or GST apply. Those are not included in the price and will be collected by the courier before or after the delivery takes place.

Currently, this payment method is only available for Italian residents. You will be able to select it along with credit card payment, PayPal or bank wire.

Unfortunately, this won’t be possible. However, you can add your preferences in the order notes: should we have the chance to get you the desired configuration, we will be happy to provide it.

If you purchase a brand-new product, you will be covered by the manufacturer’s warranty. This applies worldwide.

As per the European Consumers’ Law, you are entitled to a 14-day return period.

Please notify Bikeroom in a timely manner if you wish to send your bike back. Your refund will be issued as soon as your bike arrives at our deposit and our mechanics confirm that it’s in the same condition it was before leaving our premises.

Bikeroom is currently unable to ship e-bikes via air. For this reason, we cannot sell this product category outside of Europe.

Furthermore, some brands cannot be sold to specific countries. Please contact your local retailer of that brand to get their best offer.

Bikeroom is constantly looking to offer as many products as possible. Because our listed items mainly depend on our distributors net, our offer depends on their availability.

The shipping time is indicated on the product ad.