Bike Specifications
DETAILS
FRAME
DRIVETRAIN
BRAKES
WHEELS
COMPONENTS
What is Bikeroom Rider Protection?
automatically added to your cart and consists of a fixed fee of €50 plus 3% of the bike’s value.
This service has been specifically designed to provide you with maximum peace of mind and a premium, worry-free purchasing experience.
It includes:
- Thorough quality control carried out by our expert mechanics before shipment
- Full reconditioning or replacement of worn-out components, when necessary, to ensure optimal performance
- Complete management of shipping and returns, with dedicated assistance in case of any issue
- Dedicated customer support, available throughout the entire process—from purchase to delivery and beyond
- Personalized assistance at our premises, should you require in-person support
The Bikeroom Rider Protection is not just an add-on, but a core part of our service. It ensures that every step of your order is handled with care, professionalism, and full transparency—giving you total confidence in both the product and the overall experience.
Will my bike be assembled? What is the difference between the Base service and the Ready-to-Ride package?
Your bike will be partially assembled. You can choose between two services when ordering your bike, this will determine how much your bike will be assembled when delivered.
Base Service
When you choose the Base service, you will receive the bike as we get it from our sellers.
The assembly requirements can vary based on the manufacturer and seller. Some tasks, such as connecting cables, registering the gearing, and adjusting the brakes, will need to be done manually by you.
Professional mechanic intervention is recommended for proper assembly and safety.
Ready-to-Ride Package
When you choose the Ready-to-Ride Package up to 80% of the bike components will be pre-assembled upon delivery. You will only need to make final adjustments to the handlebar, front wheel, and seat post.
This option significantly reduces the time and effort required to get your bike ready for use.
Do I have to pay import fees/VAT/GST on top of the final price?
For orders delivered in the EU, VAT and GST are always included in your final cart price.
For orders delivered in the United Kingdom: we offer Delivered Duty Paid (DDP) shipping, meaning tariffs and customs clearance fees are already included in your final cart price. You won't face any additional charges upon delivery—what you see is what you pay.
Exception for UK bid orders: If you buy a bike through our bidding system and the delivery address is in the UK, standard Delivered at Place (DAP) terms apply, meaning you'll be responsible for tariffs and customs clearance fees upon arrival.
For orders delivered in all other countries worldwide: we ship using DAP terms, which means you'll be responsible for paying any - if applicable - tariffs and customs clearance fees when your bike arrives in your country. These fees are not included in your cart total and will be collected by the courier or customs authorities upon delivery.
For orders picked up in-person: products with SKU number starting with "BK" - and other selected bikes - can be collected directly from our headquarters in Milan. If you're exporting the bike outside the EU within 90 days of purchase, no local VAT or taxes will apply. You must declare the export and handle import procedures at the country of destination customs office. Please note: it's not possible to have your order shipped to a European country and export it later—tax-free purchases require in-person pickup only.
Bikeroom verified
Rigorous inspection for every item, every time. Our Bikeroom verification process ensures that each product meets our high standards for quality and performance.
Secure payments
Your security is paramount. Experience safe and seamless transactions with our robust, secure payment system, protecting your information at every step.
Warranty and returns
We offer you a 1-year guarantee on all your orders (2 for new products). Does your order no longer convince you? No problem, we guarantee 14 days to return your item.
Santa Cruz Hightower 2023 - Sram GX Eagle AXS - RaceFace ARC Offset 30 29"
Discover the ultimate in cycling excellence with the Santa Cruz Hightower high-end bicycle, available now at Bikeroom. The Santa Cruz Hightower is equipped with an advanced Sram GX Eagle AXS groupset for smooth and efficient gear shifting, paired with top-of-the-line undefined brakes to ensure maximum control and safety on all terrains. Its expertly crafted RaceFace ARC Offset 30 29" wheels enhance aerodynamics and reduce rolling resistance, allowing for higher speeds with less effort. Whether you're tackling steep climbs or cruising through city streets, the Santa Cruz Hightower delivers exceptional performance and stability. This brand-new high-end bicycle also comes with the assurance of the manufacturer's warranty, so you can ride with confidence. Key Features: Groupset: Sram GX Eagle AXS Brakes: undefined Wheels: RaceFace ARC Offset 30 29" Warranty: Manufacturer's warranty included Upgrade your cycling experience with the Santa Cruz Hightower, available at bike-room.com . Embrace innovation, reliability, and unparalleled performance. Visit us today and ride into the future of cycling with a bike that sets new standards in the industry.
Bike MTB New Santa Cruz
Santa Cruz Hightower 2023 Sold by a Santa Cruz authorized dealer and certified by Bikeroom
- At seller's warehouse
- Certified by Bikeroom
- Fast delivery to your door
Size calculator
Measuring tips
- Position yourself barefoot and upright against a wall, ensuring your heels, back, shoulders, and head are touching it. Keep your gaze forward and chin slightly down.
- Gently set a book on top of your head, then align it gently against the wall to ensure it's level with the ground.
- Take the measurement from the base of the book straight down to the floor to determine your height.
Measuring tips
- Dress in cycling bibs, tights, or snug-fitting underwear and stand without shoes, your back against a wall.
- Place a book between your legs, mimicking the position of a bike saddle, and snugly raise it up to your crotch.
- Measure the distance from the top of the book straight down to the floor to find your inner leg length.
