Shipping and delivery
Is my bike delivered already assembled?
All bikes are delivered partially assembled by the parent company mechanics. Only a few parts are not assembled to avoid damage during the delivery. Most bikes are sell without pedals. Before your first ride we pray you to check that all the parts are assembled in the right way.
Where is my bike delivered?
With Bike-room.com your bike will be delivered at your home.
Are the deliver insured?
All orders that are shipped by Bike-room are covered by insurance and the costs are paid by us. The shipping insurance covers all damages until the effective delivery of the product. Don't worry you will surely receive a perfect packaging and product, but if for some reason your product will be delivered with some damages, you will receive immediately a compensation.
Can I change the delivery address even after shipping?
No, unfortunately you can’t.
Can I check where my order is?
As soon as the pack is shipped, you will receive an email where you can check where your package is every time you want. In this way you can follow every step until the effective delivery.
Every order in the EU are custom duties free and import taxes free.