Shipping and delivery
Add your product to the cart to see the effective shipping cost in your country.
ATTENTION! If you live extra EU please contact us at email@example.com to know the shipping fees and taxes for your country
How long does delivery take?
Our system is made in the best way possible. You will receive your order as soon as possible. Look bikes and frames delivery it will be in 14 working days from the order
Our staff will tell you about the state of the order by email and will ensure that delivery has taken place.
Is my bike delivered already assembled?
All bikes are delivered partially assembled by the parent company mechanics. Only a few parts are not assembled to avoid damage during the delivery. Most bikes are sell without pedals. Before your first ride we pray you to check that all the parts are assembled in the right way.
Where is my bike delivered?
With Bike-room.com your bike will be delivered at your home.
Are the deliver insured?
All orders that are shipped by Bike-room are covered by insurance and the costs are paid by us. The shipping insurance covers all damages until the effective delivery of the product. Don't worry you will surely receive a perfect packaging and product, but if for some reason your product will be delivered with some damages, you will receive immediately a compensation.
Can I change the delivery address even after shipping?
No, unfortunately you can’t.
Can I check where my order is?
Unfortunately only for the Look bikes we don't actually have the track. Our staff will help you for every question about the delivery status
Every order in the EU are custom duties free and import taxes free.